PRIVACY POLICY

Privacy Policy for Vanjole Clinic

Last Updated: November 2024

1. Introduction

Vanjole Clinic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, address, and other contact information you voluntarily provide through forms or inquiries.
• Medical Information: Patient medical history, symptoms, and treatment records shared during consultations, with your explicit consent.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device to enhance your website experience.

3. Use of Information

We use the information we collect for various purposes:

• To provide and maintain our healthcare services
• To process patient appointments and consultations
• To send you appointment reminders and healthcare updates
• To respond to your inquiries and customer support requests
• To improve our website and services
• To comply with legal and regulatory obligations
• To send promotional information (with your consent)

4. Patient Confidentiality

All patient medical information is treated with the highest level of confidentiality and security. We comply with healthcare privacy regulations and only share medical information with authorized healthcare personnel involved in your treatment, or as required by law.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information:

• With healthcare professionals involved in your care (with your consent)
• With service providers who assist us in operating our website and providing services
• When required by law or legal process
• To protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

• The right to access your personal data
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

8. Contact Form & Inquiries

When you submit a contact form or inquiry through our website, your information is used solely to respond to your inquiry and provide the requested information. We will not use this information for marketing purposes without your explicit consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

10. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain features.

11. Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Legal Compliance

This Privacy Policy is designed to comply with applicable privacy laws including India's Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Last Updated: November 2024
Effective Date: November 2024